Always Automatic, LLC ("we," "us," "our") respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding that information.
This policy applies to all users of our services, including clients, prospective clients, and visitors to our website.
| Purpose | Information Used |
|---|---|
| Building and personalizing your AI employee | Business information, brand guidelines, onboarding responses |
| Operating your AI employee | Communication content, business context |
| Improving your AI employee | Usage data, performance data, feedback |
| Billing and account management | Contact information, payment information |
| Communicating with you | Contact information, communication preferences |
| Improving our services generally | Anonymized, aggregated usage and performance patterns |
| Complying with legal obligations | As required by applicable law |
We do not:
We share your information only in the following limited circumstances:
| Provider | What They Access | Why |
|---|---|---|
| Anthropic | Message content sent to the AI for processing | Powers the AI employee's reasoning and responses |
| Stripe | Billing information | Processes payments |
| Slack (if chosen) | Messages in AI employee's channels | Client communication channel |
| Telegram (if chosen) | Messages in AI employee's chats | Client communication channel |
| Backblaze | Encrypted backup of all client files | Disaster recovery |
All service providers are bound by their own privacy policies and data processing terms.
We may disclose your information if required by law, regulation, legal process, or governmental request.
If Always Automatic, LLC is acquired, merged, or sells substantially all of its assets, client information may be transferred as part of that transaction. We will notify affected clients before their information is subject to a different privacy policy.
We may share your information in other circumstances with your explicit written consent.
You may request a copy of all personal and business information we hold about you at any time.
You may request a full export of your AI employee's configuration files, memory files, and interaction logs at any time during the service relationship or within 30 days of cancellation.
You may request correction of any inaccurate personal or business information at any time.
You may request deletion of your data at any time. If you are an active client, this will result in termination of service. We will delete your data within 30 days of your request, except for any data we are legally required to retain.
You may object to specific uses of your data (e.g., anonymized cross-client learning). We will accommodate reasonable objections where possible without materially impacting our ability to deliver the service.
To exercise any of these rights, contact us at [email protected] or via your configured communication channel. We will respond within 30 days.
Your AI employee is powered by large language models provided by Anthropic (Claude). When you send a message to your AI employee, the content is sent to Anthropic's API for processing. Anthropic's API does not use customer inputs to train its models.
Your AI employee does not make decisions that produce legal effects or similarly significant effects concerning you. It performs business functions (content creation, communication, research, etc.) under your direction and review.
All AI employees operate under the oversight of Always Automatic, LLC's management systems, which include:
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Our services are currently operated from the United States. If you access our services from outside the US, your information may be transferred to and processed in the US. By using our services, you consent to this transfer.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via your communication channel at least 30 days before the changes take effect. The "Last Updated" date at the top of this policy indicates when it was most recently revised.
For questions or concerns about this Privacy Policy, or to exercise your data rights, contact us at: